• Office : 513-347-0710
  • Cell : 513-519-2844

Terms And Conditions

 Vacation Rental Agreement and Terms and Conditions 

Please print these Terms and Conditions for your records

This rental agreement is between you (the “Guest” or “Tenant”) and Don Schierenbeck (“Owner”), the rental management company that operates this unit. Contact Information:

Don Schierenbeck

phone: 513-519-2844

email: dschierenbeck@fuse.net 

Unit Address

The 'Destination' rental home is located at: 41 Topaz Cove, Miramar Beach, Florida 32550

'Destination' resides in Emerald Shores, a gated beach access/ownership community. This is a partial gulf view home and does require a short walk to the beach. This is a non-smoking home.  No pets.

This is your short-term vacation rental agreement. This agreement outlines everything you need to know about our rental policies for our property. Our goal is to ensure that your stay at our property is wonderful and meets all of your expectations. Please let us know if you have a technology or equipment issue during your stay and we will get it resolved. If you have any questions, please email or call us.

Rental Agreement

This Agreement (agreement) constitutes a contract between the Guest (you, your) and Owner (us, we, our) of the Vacation Rental Property (property). By signing this agreement, you and your guests are agreeing to all terms and conditions listed in the rental agreement. Your vacation rental is a transient rental under state law. This means that your tenancy is temporary for the stated time period only. At no time is the property to be sublet or assigned to another individual. Please do not make any repairs, alterations, or improvements in or about the property.

Confirmation of Reservation

Your reservation is confirmed when we receive your electronically signed rental agreement and an advance payment equal to 50% of the rental rate. The name on this agreement must be an adult who is at least 25 years old, and will be the responsible party for the reservation and all rental obligations.

Payment

An advance payment equal to 50% of the rental rate is required at the time of booking. The advance payment will be applied toward the rent. Please make payments via credit card or personal checks. The advance payment is not a damage deposit. The balance of rent is due 60 days before your arrival date. Reservations made less than 60 days prior to arrival require full payment at the time of booking.

Security Deposit

In lieu of a security deposit we include Accidental Damage Protection (ADP) for all rentals.  See ADP paragraph below.  If damage exceeds the coverage included with the ADP, you agree to pay any and all damage charges above the ADP coverage with the credit card on file. The property is inspected before and after every tenancy. While you are here, we ask your cooperation in reporting any damage. There will be no additional charges to your credit card after your departure, providing the following provisions were met: (1) no smoking; (2) no pets; (3) all check-out procedures were followed; (4) no damage to the property or its contents beyond normal wear and tear; and (5) the number of guests did not exceed the agreed upon number of occupants.

Credit Card Authorization

Guest understands and consents to the use of the credit card provided without original signature on the charge slip, that a photocopy or fax of this agreement will serve as an original, and that this Credit Card Authorization cannot be revoked and will not terminate until 90 days after the Check-out date. Charges may include: damages beyond normal wear and tear; missing items, or unreturned keys.

Cancellation

Cancellations made more than 60 days prior to your arrival will receive a total refund of any advance payments less a $250 cancellation fee. 

Cancellations made within 60 days of the check-in date will receive no refund and you will forfeit any money paid in advance.

Owner reserves the exclusive right to prohibit and/or cancel reservations providing all payments received are returned to guest within 7 days of notification.

Severe Weather/Hurricanes/Tropical Storms

There are no refunds for severe weather including hurricanes, hurricane evacuations, and tropical storms. It is highly recommended, but not required, that you purchase travel insurance. It is up to you to purchase the insurance, it is not our responsibility.

Travel Insurance Provided by TRAVEL GUARD

Every year, snowstorms, hurricanes and other unexpected weather events cause travelers to delay, interrupt or even cancel their trips completely. A travel insurance plan can help cover your vacation investment. Specific coverage questions should be directed to Travel Guard (1.877.246.5376 or www.travelguard.com/astp). Please refer to product number 008573/008574 P1 & account # 97908.

Coverage is offered by Travel Guard Group, Inc., and limitations will apply. Please visit www.travelguard.com/disclaimer for full disclaimer.

Accidental Damage Protection

Accidental damage protection is included for any damages or accidents, subject to exclusions and limitations that occur to the premises during your rental period up to $3000. Any damage or accident that is not covered under the policy will be the responsibility of the leaseholder.

The purchase of the insurance still requires you to follow the check-out list outlined in the check-out details, and you must follow all terms and conditions.

Insurance

You are expressly excluded from any insurance policy held by us. You understand that it is suggested that you carry renter's insurance to cover your personal belongings.

Maximum Occupancy

The maximum number of guests is 14. If you are found in breach of this contract, you will be evicted and no money will be refunded. Only people who have registered with us as a guest may stay overnight on the property.

Age Requirements

We will NOT rent to vacationing students or singles under 25 years of age unless accompanied by an adult guardian or parent. No chaperoned groups. VIOLATION OF THIS PROVISION SUBJECTS TENANT TO SIGNIFICANT PENALTIES.

Property Furnishings

We will provide you with a list of furnishings that come with the property. You agree to return all furniture items in a similar good condition, with normal wear and tear expected, as it was prior to the beginning of the lease term.

Amenities Offered

Everything will be done to make sure what is offered in any advertising will be in the property as described. There may be times when the exact amenities are not in the property. Every attempt is made to keep the inventory as advertised. A difference in amenities does not entitle TENANT to any refund of rents paid. Amenities may be added or removed from time to time and at the owners/managers discretion.  

No Pets

Our community does not allow pets. This is not a decision made by us, this is a rule set by the Homeowners/Condominium Associations. If a pet is found on the property during your stay, we have a right to ask you to vacate the property immediately with no refund of any kind. Upon departure, if the cleaning company detects any evidence of a pet, you will forfeit your deposit and additional fees may apply.

No Smoking or Open Flame

No smoking is allowed inside the property. No candles or open flame of any kind are allowed inside the property. Upon departure, if the cleaning company detects any evidence of smoking and/or open flames, you will be charged a minimum of $500 and additional fees may apply.

No Daily Housekeeping

There is no daily housekeeping service. While linens and bath towels are included with the property, daily maid service is not included in the rental rate.

Conditions Beyond Our Control

We are not liable for events beyond our control which interfere with your scheduled occupancy, including, but not limited to: acts of God, acts of governmental agencies, fire, strikes, war, tornado, hurricanes, tropical storms, ice storm, severe weather, inclement weather, ferry boat cancellation, loss of electricity, or loss of water. There will be no refund in these circumstances. We recommend you purchase travel insurance prior to arrival.

Utilities

The cost of normal utilities usage is included with your stay.

Criminal Activity

You agree to not engage in any criminal conduct on the property, including but not limited to the following: usage of illegal drugs, committing a felony, violating any law or ordinance, disturbing the peace, engaging in conduct for unlawful purposes. We are not liable for any damage or injury you cause to yourself or a 3rd party while engaging in criminal activity.

Getting Here

The confirmation email will state the timeframe in which we will send you details about the property, including: how to access the property, check-out procedures, community rules, and names/phone numbers of emergency contacts.

Parking

Parking is limited to 4 cars. You must park in designated parking areas only. Parking passes will be provided with the Check-in information just prior to your arrival date.  Neighborhood parking rules are strictly enforced. Commercial vehicles, boats, trailers, RV’s, jet skis, wave runners, skateboards, motorcycles or similar vehicles or equipment are not permitted in the development.

Arrival and Check-in

Check-in is 4 PM local time on your scheduled arrival date. Check-in before 4 PM is not guaranteed. Once we receive full payment and a signed rental agreement, we will send you detailed check-in instructions.

Arrival Inspections + Damages

Please complete an arrival inspection on your day of arrival and report any broken items, damage or issues to us immediately. Any damages that occur during your stay must be reported immediately to us. In the event that damage occurs to the property, whether reported by you or found after departure, the cost of repair and/or replacement will be charged to the credit card on file unless the damage is covered by the Accidental Damage Protection.

Maintenance / Repairs

Even the best or newest equipment occasionally malfunctions and cannot be guaranteed 100% of the time. We have an excellent maintenance team who corrects problems as soon as possible. Authorized personnel may enter the premises during business hours for purposes connected with repairs, care, or maintenance of the premises. Expect lawn care personnel on property once a week.

Cleaning Fee

We do not charge a cleaning fee.  Please leave the home neat and orderly to avoid additional charges.  If the cleaning crew finds that the home has been left excessively dirty you be billed for the additional cleaning at a rate of $100 per hour.

Departure and Check-out

Check-out is 10 AM CST on your scheduled departure date. Check-out is strictly enforced in order to prepare the house for the guests arriving later that same day. We will provide you with check-out procedures in advance of your arrival.   Guests failing to check out by 10:00 AM CST will be assessed a $100 per hour fine.

Community Rules

You agree to abide by all rules governing the community where the property is located. The rules are posted inside the property and/or at the community office. These rules are subject to change at any time.  See Emerald Shores Neighborhood Rules below.

Community Pool

All persons using the pool area to do so at their own risk and sole responsibility.  CHILDREN MUST BE SUPERVISED BY AN ADULT AT ALL TIMES WHILE IN THE POOL AREA. Owner assumes no responsibility for any accident or injury in connection with such use. Persons using the pool agree with Owner, for and in consideration of the use of the pool, to make no claim against the owners, for or on account of any loss of life, personal injury, or damage to or loss of personal property.

Indemnification

We shall not be liable for any damage or injury suffered by you, your family, guests, invitees, agents or employees or to any person entering the property. You agree to indemnify, defend and hold us harmless from any and all claims or assertions of every kind and nature.  Owner, Emerald Shores HOA, and the on-site Property Management Company will not be liable for lost or stolen items of any kind and Guests will take measures to safeguard all valuables and personal items.

Governing Law

This agreement shall be governed, construed, and interpreted under the Laws of the State chosen by us.

Severability

If any part of this agreement is held to be invalid, such invalidity shall not affect the validity or enforceability of the rest of this agreement.

Falsified Reservations

If you provide false information concerning your identity or other aspects of the reservation, you will automatically forfeit the reservation and will not be granted access to the property. In addition, you will not be refunded any money paid in advance. We have a right to report the fraud to appropriate authorities.

Acts Of God

Owner shall not be liable for events beyond our control which interfere with TENANTS scheduled occupancy, including, but not limited to, Acts of God, acts of governmental agencies, fire, strikes, war, tornado, ice storm, environmental issues, severe weather, inclement weather, bridge closures, loss of electricity, or loss of water. NO REBATE OR REFUND shall be given in these circumstances. We recommend you purchase Travel Insurance for your reservation.

Acknowledgement

You have read and agreed to the terms and conditions of this agreement including the vacation rental property rules, community rules, and weather/pet/smoking/cancellation policies. The credit card supplied at the time of reservation will be held for security purposes only.

 

We look forward to your visit.

 

EMERALD SHORES NEIGHBORHOOD RULES

 ResortQuest manages and maintains the Emerald Shores neighborhood, a residential family-oriented community. Short-term rental stays are a privilege extended by the Emerald Shores community and we ask that you give your temporary neighbors due consideration as you enjoy your stay with us.

As a guest of Emerald Shores, I (and my party) understand and agree to comply with Emerald Shores Neighborhood Rules.

Check-Out Procedures

We know you are on Vacation and we do appreciate your business.  We do have to ask that you abide by our Check-Out Procedures so we can prepare our home for the next arriving guest as they arrive only hours after you leave.  If you leave our home in great shape, the next family can have access to our home on time. We appreciate your cooperation in following these procedures.

Most of our guests follow all of these rules, but for the few that do not comply, this is notice that a $100.00 fee per incident or per hour, which ever applies, will be charged to your credit card.

Please leave the home neat and orderly to avoid additional charges.  If the cleaning crew finds that the home has been left excessively dirty, you will be billed for the additional time at a rate of $100 per hour.

Please leave the house in as good as shape as possible. The cleaner we find it, the faster we can turn it over to the next guest. We really appreciate your help!